Luxury boarding at Puptown Charlotte means that your dog has a wonderful time playing all day, and sleeps in our comfortable accommodations at night. While you are on vacation out of town, your dog is on vacation at Puptown Charlotte! If you have Internet access, you can watch Puptown Charlotte’s Pup Cams to see how much fun your dog is having with us.

For sanitary and health reasons, Puptown Charlotte provides your dog with bedding and stainless steel bowls. Although we cannot accept your bedding and bowls, we would like you to bring the other items on the list below.

• Food - Please measure out the amount of food your dog will need while staying at Puptown Charlotte. The food should be stored in a zip lock bag or airtight container, labeled with your dog’s first and last name.

• Medicines and supplements - Puptown Charlotte staff members will give your dog medicines and supplements according to your detailed instructions. If necessary, please bring these items labeled with instructions in addition to your dog’s first and last name.

• Toys - We have plenty of great toys, like giant daycare balls and Kongs, but you are welcome to bring your own as well. You may bring any hard “indestructible” toy, but please leave rope and plush toys at home.

Most of Puptown Charlotte’s luxury boarding guests follow this schedule, but we can easily make changes for your dog. Please speak to a Puptown Charlotte staff member so that we can honor your special instructions and requests.

6:15am-7:00am – Rise and shine! A Puptown Charlotte staff member wakes up each dog and lets them outside to go potty.

7:00am-8:00am – Yum! After going potty and stretching their legs, the dogs return to their rooms to eat breakfast.

8:00am-4:00pm – Playtime! Each dog is assigned to a playgroup, based on size and personality. Your dog can stay in a climate controlled playspace or venture outside for some fresh air. We have 1 staff member for every 10 dogs, so each dog gets lots of belly rubs and personal attention!

4:00pm-6:00pm – Naptime and dinner! The dogs eat dinner in their rooms and have some quiet time to digest their food and rest their legs after a long day of playing at Puptown Charlotte!

6:00pm-7:00pm – Last call! The dogs go potty and say goodnight to each other before retiring to their comfortable sleeping accommodations.

7:00pm-6:15am – ZZZ! Your dog is happy and tired after a fun-filled day at Puptown Charlotte. All of the dogs have fresh water, a cushioned bed, and soft music throughout the night. Your dog may also have an “indestructible” toy during this time. In the morning, the dogs wake up and do it all over again!

Sunday, July 4 - front desk closed all day
*Please note that we have a 2 night minimum over this holiday

Monday, September 6 - front desk closed all day
*Please note that we have a 3 night minimum over this holiday

Wednesday, November 24 - front desk closes at 6pm
Thursday, November 26 - front desk closed all day
*Please note that we have a 3 night minimum over the Thanksgiving Holiday

Luxury boarding is available 365 nights a year. We encourage Pup Parents to make holiday reservations as early as possible; holidays tend to fill up about 1 month in advance.